Help
Frequently asked questions
Everything you need to know about delivery, sizing, returns, and care. Still have a question? We're glad to help.
Delivery & pickup
We offer local delivery within Toronto and shipping across Canada. Exact delivery areas and rates are confirmed at checkout. (Confirm coverage and rates before launch.)
Yes — convenient local delivery is available across the city. Delivery windows are shown at checkout. (Confirm delivery area and timing before launch.)
Orders are typically prepared within a few business days, with delivery time depending on your location. (Confirm processing and delivery times before launch.)
Local pickup may be available. If offered, you'll see a pickup option at checkout. (Confirm pickup availability and location before launch.)
Returns & exchanges
We want you to love what you wear. Eligible items can be returned or exchanged within the stated window in original condition. (Confirm the exact return window and conditions before launch.) See our Returns page for details.
Return eligibility for sale items is noted on the Returns page and at checkout. (Confirm sale-item policy before launch.)
Sizing & fit
Check the garment measurements and fit notes on each product page, and use our Size Guide as a starting point. If you're between sizes or unsure, contact us — we're glad to help.
Every applicable product lists an approximate length in inches and centimetres in the Coverage & Fit section, along with the model's height and the size she's wearing.
Lining is listed per garment in the Coverage & Fit section — for example, 'fully lined through the body.' If a piece is unlined, that's noted too.
Product & care
We photograph and describe colours as accurately as possible, though screens can vary. If you'd like more detail on a shade, contact us before ordering.
Care instructions are listed in the Fabric & Care section of each product page. When in doubt, follow the care label on the garment.
Sold-out sizes are shown as unavailable on the product page. Contact us to ask about restocks — we're happy to let you know if a piece is expected back.
Some styles are restocked and some are limited. Reach out about a specific piece and we'll share what we know.
Service
Absolutely. We're a boutique at heart — message us for personal styling and fit guidance, and we'll help you find the right pieces.